Terms and conditions

Prices (in Japanese Yen)
Our prices are per person per night including daily full breakfast and consumption tax (8%).
An additional cost will be applied for sole use.

Children Policy
Children 3 – 11 years old : 75 % of adult price
Infant and Toddler (Baby to 2 years old inclusive) shares an existing bed with an adult: JPY500 per night per infant

Deposit & Balance
A 30% deposit is required to secure your booking within 7 days from the reservation.

The balance due on 45 days before check-in.

We accept payments by Credit Card (Visa, MC, JCB and AMEX), Paypal or Direct deposit into our bank accounts. Please note that all the bank fees are your responsibility.

Credit card and Paypal payment – 4.2 % fees / International Money Transfer – JPY4000

Cancellation Policy
1. No-show: 100 % of the total price of the reservation
2. Less than 30 days of arrival: 100 % of the total price of the reservation
3. Within 45 – 30 days of arrival: 50 % of the total price of the reservation
4. More than 45 days prior to arrival: Full Refund minus administration fee (JPY6000)
* Please note that the amount of the money you will receive is subject to fluctuation of the exchange rate at that time.

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